"AlienGate" Terms of Use
These Terms of Use ("Terms") set forth the conditions for the provision of "AlienGate" ("Service"), a service provided by CyberCrew Inc. ("Company") that visualizes the status of corporate information leaks and provides information to support decisions regarding security measures. By registering as a member of the Service, Users are deemed to have agreed to all provisions of these Terms.
Established and effective as of March 23, 2026.
Article 1 — Scope of Application
These Terms are intended to define the contractual relationship ("Agreement") between Users who use the Service and the Company. By registering as a member of the Service, Users are deemed to have agreed to all provisions of these Terms.
The Company may establish rules, terms, or other provisions in relation to the Service in addition to these Terms ("Supplementary Terms"). The Supplementary Terms shall constitute part of these Terms. However, if the provisions of these Terms conflict with the Supplementary Terms, these Terms shall prevail unless the Supplementary Terms expressly state otherwise.
Article 2 — Formation of the Agreement
A person who wishes to become a member of the Service ("Applicant") shall apply for membership registration for the Service ("Application") after agreeing to all provisions of these Terms.
Upon receiving an Application, the Company shall decide whether to approve the Application and shall notify the Applicant of the result. The Company may refuse to approve the Application, particularly in any of the following cases:
- If the Company determines that there is a risk of violation of these Terms, or that a violation has occurred.
- If the Company determines that all or part of the registration information provided to the Company contains false information, material errors, omissions, or similar issues.
- If the Company determines that the Applicant does not meet the qualifications for User registration, including cases where the Applicant has previously been suspended from using services operated by the Company due to violation of terms or similar reasons.
- If the Company determines that the Applicant is an anti-social force or was previously affiliated with such group or organization.
Even after approval, if it is discovered that the approved Applicant falls under any of the above categories, the Company may revoke such approval. Applicants who are minors shall apply for the Agreement with the consent of their guardian.
Article 3 — Changes to Registration Information
Users who apply to register an Account and whose registration is approved by the Company shall promptly notify the Company of any changes to their registration information by the method designated by the Company. However, the Company does not guarantee the time required to complete such changes, and shall bear no liability for any disadvantage suffered by the User before the change procedure is completed.
After reviewing the details of such changes, the Company may take measures such as cancellation of registration or suspension of use of the Service.
Article 4 — Management of User IDs and Passwords
Users shall manage the ID and password of their Account at their own responsibility. Users may not transfer or lend, including allow the use of, their ID or password to any third party under any circumstances. If a login is made using a combination of ID and password that matches the registered information, the Company shall deem such use to have been made by the User who registered that ID.
The Company shall bear no liability for any damage suffered by the User due to inadequate management, misuse, unauthorized use, or similar issues relating to the User's ID or password.
Article 5 — Purpose of the Service
The primary purpose of the Service is for the Company to visualize the status of corporate information leaks based on information publicly available on the internet and various data, and to provide Users with information to support decisions regarding security measures.
Article 6 — Service Content
Based on domain information designated by the User ("Designated Domain Information"), the Service periodically scans leaked account information and domain information on the dark web and automatically detects threats such as externally occurring account leaks. If such threats are discovered, the User will be notified of the discovered threats on the Service website. Information leaks assessed as high-risk or information that may directly lead to attacks will be notified by alerts.
Details of the Service not described in these Terms shall be separately provided on the Service website, in brochures prepared by the Company, or on the Company's website.
Article 7 — User Domain Information
Users may not register domain information other than their own domains as Designated Domain Information for the purpose of using the Service.
Users may register domain information designated by the User on the Service website as Designated Domain Information.
Article 8 — Copyrights and Other Intellectual Property Rights
All intellectual property rights relating to all content provided through the Service shall belong to the Company or to the company or organization that authored the posted information. No rights are granted to Users.
Without the consent of the copyright holder, Users may not reproduce, transfer, publish, or otherwise use any Content provided through the Service beyond the scope of personal private use permitted under the Copyright Act.
Article 9 — User Responsibility
The Service does not guarantee the prevention, blocking, or removal of specific security breaches, and is not intended as an emergency response or incident response service.
The Service indicates the possibility of leakage of Designated Domain Information and does not guarantee that Designated Domain Information has actually been leaked or has not been leaked.
The Company provides the Service on an as-is basis and makes no warranties regarding the accuracy, completeness, usefulness, or comprehensiveness of the Service.
Article 10 — Changes to the Service
The Company may change the content of the Service, including improvements, additions, and deletions, and Users agree to this in advance. The Company shall bear no liability even if Users suffer any disadvantage as a result of such changes to the Service content.
If the Company determines it necessary, the Company may add to, change, or delete these Terms at any time without obtaining the consent of Users. Users agree in advance that the conditions of use of the Service shall be governed by the revised Terms.
Article 11 — Changes to the Terms
When the Company changes these Terms, the revised Terms shall be posted on the Service website. Changes take effect when posted or from the separately designated date.
Article 12 — Handling of Personal Information
The Company shall use personal information obtained in connection with the Service for the purposes set forth herein and shall appropriately manage personal information in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.
- Provision of the Service.
- Notifications under the Agreement and responses to inquiries regarding the Service.
- Other matters necessary for operation of the Service.
- Providing information on various cybersecurity services offered by the Company.
- Other purposes set forth in these Terms.
Article 13 — Contract Term
The contract term for the Service shall be as separately specified.
Article 14 — Withdrawal of Application and Mid-Term Cancellation
After applying for the Service, Users may not withdraw the Application or cancel the Service mid-term.
Article 15 — Usage Fees and Payment Due Date
The usage fees and payment method for the Service shall be as separately specified.
Article 16 — Late Payment Charges
If a User delays payment of Service fees or any other obligations under these Terms, the User shall pay the Company late payment charges calculated at an annual rate of 14.6% from the date the delay occurs until the date full payment is completed.
Article 17 — Prohibited Acts
Users shall not engage in any of the following acts when using the Service:
- Acts that violate laws and regulations, including not only Japanese laws but also foreign laws.
- Acts related to criminal activity.
- Acts contrary to public order and morals.
- Acts that violate the internal rules of any industry organization to which the User belongs.
- Acts of allowing third parties to use the Service.
- Acts of impersonating a third party to use the Service.
- Acts that infringe the intellectual property rights, privacy rights, portrait rights, or any other rights of the Company or third parties.
- Acts of posting false information on the Service.
- Acts of collecting personal information of others without their consent or by fraudulent means.
- Acts that interfere with the operation or maintenance of the Service.
- Acts that impose an excessive burden on the network or systems of the Service.
- Acts of distributing harmful programs such as computer viruses.
- Acts of reverse engineering, decompiling, disassembling, or otherwise modifying the Service.
- Acts of unauthorized access to the Service network.
- Acts of redistributing, lending, or selling the Service to others.
- Acts of registering domain information concerning domains other than those managed by the User.
- Any other acts deemed inappropriate by the Company.
Article 18 — Exclusion of Anti-Social Forces
The Company and Users represent and warrant that they are not anti-social forces and will not use anti-social forces. If either party violates these representations, the other party may immediately terminate the Agreement without bearing any liability for damages.
Article 19 — Suspension or Interruption of the Service
The Company may suspend or interrupt provision of the Service in the event of business reasons, equipment failure, network failure, system defects or maintenance, enactment or amendment of laws and regulations, natural disasters, or any other causes beyond the Company's reasonable control. The Company shall bear no liability for any damage suffered by Users as a result.
Article 20 — Withdrawal from Membership
If a registered User wishes to terminate membership registration, the User shall complete the withdrawal procedure themselves by the method designated by the Company. Membership qualification shall be valid only for the individual User.
Article 21 — Assignment of Rights and Obligations
Users may not assign, transfer, pledge, or otherwise dispose of their contractual status under the Agreement to any third party without the Company's prior written consent.
If the Company transfers the business related to the Service to a third party by any method, the Company may transfer its contractual status and Users' registration information to the transferee.
Article 22 — Dispute Resolution and Damages
The Service is provided on an as-is basis. If a User receives a claim from a third party in connection with use of the Service, the User shall handle such claim at their own expense and responsibility.
If the Company is liable to compensate a User for damages, the amount shall be capped at the total amount of Service usage fees for one year, except in cases of intentional misconduct or gross negligence by the Company.
Article 23 — Entire Agreement
These Terms constitute the entire agreement between the parties concerning the Agreement and supersede all prior agreements, representations, and understandings between the parties, whether oral or written.
Article 24 — Severability
If any part of these Terms is held to be illegal or invalid by law or by a court, the remaining provisions of these Terms shall remain valid and effective.
Article 25 — Governing Law and Agreed Jurisdiction
These Terms shall be governed by the laws of Japan. If litigation becomes necessary between the Company and a User based on or in connection with these Terms, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.